Privacy Policy - Vpnymous

Last Updated: January 2025

Our Commitment to Your Privacy

At Vpnymous, your privacy is our top priority. We are committed to providing a truly anonymous VPN service. We do not log, monitor, or store your online activities. This Privacy Policy explains what minimal information we collect and why.

(Quick Summary)

✅ We DO NOT log your browsing activity
✅ We DO NOT monitor your internet traffic
✅ We DO NOT store connection logs
✅ We DO NOT track your IP addresses
✅ You are completely anonymous when using our VPN

1. Information We DO NOT Collect

We operate a strict zero-logs policy. We do not collect, store, or log:

1.1 Browsing & Activity Data:

❌ Websites you visit
❌ Web pages you access
❌ Search queries
❌ Downloads or uploads
❌ File transfers
❌ Content of your communications
❌ Any online activities or behavior

1.2 Connection Data:

❌ Your originating IP address
❌ VPN server IP address assigned to you
❌ Connection timestamps (when you connect/disconnect)
❌ Session duration
❌ Bandwidth used per session
❌ DNS queries
❌ Traffic logs

1.3 Device Information:

❌ Device identifiers
❌ Browser fingerprints
❌ Precise location data
❌ MAC addresses

Bottom line: When you use Vpnymous, your online activities are completely private and anonymous. We have no way to track what you do online, and we like it that way.

2. Information We DO Collect (Minimal)

To provide our Service, we collect only the minimum necessary information:

2.1 Account Information:

Email address: Required for account creation, login, and important service notifications
Username: Optional, chosen by you
Password: Stored encrypted (we cannot see your password)
Account creation date: To manage your subscription

2.2 Payment Information:

Payment method: Credit card (last 4 digits only), PayPal email, or other payment provider
Transaction history: Date and amount of payments
Billing address: If required by payment processor

Note: Payment details are processed by third-party payment processors (Stripe, PayPal, etc.). We do not store full credit card numbers.

2.3 Aggregate Server Data (Non-Identifying):

Total users per server: To balance server load
Server uptime and performance: To maintain service quality
Anonymous usage statistics: Total data transferred across all users (not linked to individuals)

Important: This data is aggregated and cannot be linked to any individual user.

2.4 App Diagnostics (Optional):

Crash reports: If you opt-in to send crash reports
Anonymous analytics: App performance metrics (no personal data)

You can disable crash reports and analytics in app settings.

3. How We Use Information

3.1 Your Email Address:

Send account verification emails
Notify you about subscription expiration
Send important service updates (server maintenance, security alerts)
Respond to your support requests
Send marketing emails (you can opt-out anytime)

3.2 Payment Information:

Process your subscription payments
Prevent fraud
Issue refunds if requested
Comply with tax and accounting requirements

3.3 Aggregate Server Data:

Optimize server performance
Plan infrastructure expansion
Improve service quality

4. Information Sharing and Disclosure

4.1 We DO NOT Sell Your Data:

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Third-Party Service Providers:

We share minimal information with trusted service providers who help us operate our Service:

Payment Processors (Stripe, PayPal): Process payments securely
Email Service (SendGrid, AWS SES): Send account and service emails
Cloud Hosting (AWS, Google Cloud): Host our servers and infrastructure
Analytics (Firebase, Google Analytics): Understand app usage (anonymized data only)

All service providers are contractually required to protect your data and use it only for providing services to us.

4.3 Legal Compliance:

We may disclose information if required by law, such as:

Valid court order or subpoena
Legal process or government request
Protect our rights, property, or safety
Prevent fraud or illegal activities

However: Due to our zero-logs policy, we have no browsing history, connection logs, or activity data to disclose. We can only provide the minimal account information we collect (email, payment records).

4.4 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

5.1 Account Data:

We retain your account information as long as your account is active or as needed to provide services.

5.2 Payment Records:

We retain payment records for accounting, tax, and legal compliance purposes (typically 7 years).

5.3 Account Deletion:

When you delete your account:

All personal data is permanently deleted within 30 days
Payment records are retained for legal compliance but anonymized
You will receive a confirmation email when deletion is complete

5.4 VPN Usage Data:

We don’t retain any VPN usage data because we don’t collect it in the first place.

6. Data Security

We take security seriously and implement industry-standard measures to protect your data:

6.1 Encryption:

VPN Traffic: All data is encrypted using strong encryption protocols (AES-256)
Data at Rest: Your account data is encrypted in our databases
Data in Transit: All communications use TLS/SSL encryption

6.2 Access Controls:

Strict access controls limit who can access user data
Multi-factor authentication for all internal systems
Regular security audits and penetration testing

6.3 Secure Infrastructure:

Servers hosted in secure data centers
Regular security updates and patches
DDoS protection and intrusion detection

However: No method of transmission or storage is 100% secure. While we use industry-standard security measures, we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access Your Data:

You can access your account information anytime through the app or by contacting support.

7.2 Update Your Information:

You can update your email, username, and password in the app settings.

7.3 Delete Your Account:

You can delete your account anytime. All your data will be permanently deleted within 30 days.

7.4 Opt-Out of Marketing Emails:

Click “unsubscribe” in any marketing email or update preferences in your account settings.

7.5 Opt-Out of Analytics:

Disable crash reports and analytics in app settings.

7.6 Data Portability:

Request a copy of your data in a portable format by contacting support.

7.7 GDPR Rights (EU Users):

If you’re in the EU, you have additional rights under GDPR:

Right to access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent

8. Children’s Privacy

Vpnymous is not intended for users under 18. We do not knowingly collect information from children under 18. If we learn that we have collected data from a child under 18, we will delete it immediately.

9. International Data Transfers

Our servers and infrastructure are located in multiple countries worldwide. By using Vpnymous, you consent to:

Transfer of your minimal account data to countries where our servers are located
Processing of data in accordance with this Privacy Policy

We ensure all data transfers comply with applicable data protection laws (GDPR, CCPA, etc.).

10. Do Not Track (DNT)

We respect Do Not Track (DNT) browser settings. However, since we don’t track your browsing activities in the first place, DNT settings don’t affect how we operate.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the new policy on our website
Sending an email notification
In-app notification

Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Warrant Canary

As of January 2025:

We have not received any National Security Letters
We have not received any gag orders
We have not been compelled to modify our software to compromise user privacy
We have not been subject to any court orders requiring us to monitor users

We will update this section monthly. If this section is not updated or is removed, it may indicate we have received such requests.

14. Transparency Report

We publish an annual Transparency Report detailing:

Number of legal requests received
Types of requests
How many requests we complied with
Aggregate statistics

Note: Due to our zero-logs policy, we have no user activity data to provide, even if legally requested.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: privacy@vpnymous.com
Support: support@vpnymous.com
Website: https://vpnymous.com
Help Center: https://vpnymous.com/help-center/

16. Summary

What makes Vpnymous different:

✅ Zero-logs policy – We don’t log your browsing or connection data
✅ No activity monitoring – Your online activities are completely private
✅ Minimal data collection – Only email and payment info
✅ Strong encryption – Military-grade AES-256 encryption
✅ Transparent – Clear about what we collect and why
✅ Your rights – Easy account deletion and data access

Your privacy is our mission.

By using Vpnymous VPN, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: January 2025