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Refund and Returns Policy

Home Refund and Returns Policy

🔁 Refund Policy

At Vpnymous, we are committed to delivering the best possible service. However, if you’re not satisfied, you may be eligible for a refund under the terms outlined below.

✅ Eligibility for Refunds

Customers may request a refund within 30 days of purchase, provided that:

  • The account has not violated our Terms of Service, including but not limited to illegal activity or excessive resource usage.
  • The request complies with the refund conditions outlined in this policy.

📝 How to Request a Refund

To initiate a refund, please contact our support team through our official support channels. You must provide:

  • Your transaction ID
  • A brief explanation for your refund request

💱 Refund Method

Refunds will be issued in the same cryptocurrency used for the original transaction.
Please note:

  • The refund amount will be based on the USD value of the cryptocurrency at the time of the refund, not the original crypto amount.
  • This policy is due to the volatile nature of cryptocurrency exchange rates.

💸 Transaction Fees

Any blockchain or transaction fees incurred during the refund process will be deducted from the total refund amount. These fees are the responsibility of the customer.

⏳ Processing Time

Refunds are typically processed within 7 business days, depending on:

  • Blockchain network confirmation times
  • Internal review and operational procedures

🚫 Refusal of Refund

Vpnymous reserves the right to deny refund requests in the following cases:

  • Violation of our Terms of Service
  • Evidence of fraudulent or abusive behavior
  • Failure to provide sufficient information to verify the purchase

📩 Contact Support

For questions about this refund policy or to submit a request, please reach out to us at:
[Insert Support Email or Contact Form Link]

📄 Policy Changes

This refund policy may be updated at any time without prior notice. We encourage customers to review this page regularly for any changes.

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