🔁 Refund Policy
At Vpnymous, we are committed to delivering the best possible service. However, if you’re not satisfied, you may be eligible for a refund under the terms outlined below.
✅ Eligibility for Refunds
Customers may request a refund within 30 days of purchase, provided that:
- The account has not violated our Terms of Service, including but not limited to illegal activity or excessive resource usage.
- The request complies with the refund conditions outlined in this policy.
📝 How to Request a Refund
To initiate a refund, please contact our support team through our official support channels. You must provide:
- Your transaction ID
- A brief explanation for your refund request
💱 Refund Method
Refunds will be issued in the same cryptocurrency used for the original transaction.
Please note:
- The refund amount will be based on the USD value of the cryptocurrency at the time of the refund, not the original crypto amount.
- This policy is due to the volatile nature of cryptocurrency exchange rates.
💸 Transaction Fees
Any blockchain or transaction fees incurred during the refund process will be deducted from the total refund amount. These fees are the responsibility of the customer.
⏳ Processing Time
Refunds are typically processed within 7 business days, depending on:
- Blockchain network confirmation times
- Internal review and operational procedures
🚫 Refusal of Refund
Vpnymous reserves the right to deny refund requests in the following cases:
- Violation of our Terms of Service
- Evidence of fraudulent or abusive behavior
- Failure to provide sufficient information to verify the purchase
📩 Contact Support
For questions about this refund policy or to submit a request, please reach out to us at:
[Insert Support Email or Contact Form Link]
📄 Policy Changes
This refund policy may be updated at any time without prior notice. We encourage customers to review this page regularly for any changes.